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For most people, gambling online is what it should be – a fun way to spend their leisure time. However, for a small minority, this can lead to addiction, which over time can have huge negative consequences on health and relationships. This page looks at how to spot if you have a problem with gambling, what steps you can take to help yourself and how to get more information or support if necessary.
All of our games are designed to offer you maximum entertainment. The vast majority of our online customers will never experience a problem. However, playing responsibly is not confined to those who either have a gambling problem or are the most at risk of developing one. It is the best approach for EVERYONE.
We take all necessary steps to ensure that the appropriate regulatory bodies fully license any gambling operator we promote on our sites. We also take care to ensure that all of our advertisers provide the type of products and services that industry players can trust. In fact, we are proud to offer our visitors a wide range of informational resources about responsible gambling as well as tips and advice for those who may have issues with their own gambling.
The UK-licensed websites that we recommend help by providing the functionality to:
How will I know if I have a problem?
A good way to gauge whether your gambling is no longer fun, and maybe getting out of control, is to ask yourself the following questions:
If you answer “yes” to any of these questions, then you may need to take control of your gambling, using the information below. You can also take the confidential ‘Concerned about your gambling’ quiz on the BeGambleaware website to give you an indication of whether your gambling is becoming a problem.
What should I do if I think I have a problem?
The first step in taking back control is to be completely honest with yourself and accept that there is a problem, but that you have the will to confront it. Having done so, you have taken the biggest step to address the issue. It may be that simply standing back and realizing that you have been displaying some of the above behaviors is enough to make you adjust your approach and allow you to resume control.
When it comes to gambling, be aware that there are many potential pitfalls. Never be afraid or embarrassed to ask for help. Practical steps to help you stay in control:
You may find these organizations helpful if you want more detailed advice and support:
United Kingdom:
GamCare
www.gamcare.org.uk
0808 8020 133
Gamblers Anonymous
www.gamblersanonymous.org.uk
BeGambleAware
www.begambleaware.org
0808 8020 133
National Problem Gambling Clinic
www.cnwl.nhs.uk
0800 0234 650
Italy:
Gioca-Responsabile
www.gioca-responsabile.it
Federazione Italiana degli Operatori dei Dipartimenti e dei Servizi delle Dipendenze
800 151 000
dal lunedì al venerdì dalle ore 9.00 alle ore 20.00, il sabato dalle ore 9.00 alle ore 12.00 accessibile da telefono fisso e cellulare
Società Italiana di Intervento sulle Patologie Compulsive
www.siipac.it
800 031 579
Numero verde nazionale TVNGA
Istituto Superiore di Sanità
800 558 822
dal lunedì al venerdì dalle ore 10.00 alle ore 16.00
Associazionee Giocatori Anonimi
www.giocatorianonimi.org
338-1271215
Brazil:
Jogadores anônimos do Brasil
jogadoresanonimos.com.br
Contato SP: (11) 3229-1023
Contato RJ: (21) 25164672
contato@grupojaonline.com.br
Proteção ao Jogador
www.srij.turismodeportugal.pt/pt/jogo-responsavel/protecao-ao-jogador
Serviço de Regulação e Inspeção de Jogos, órgão do Turismo de Portugal.
Número Linha Vida: 1414
1414@sicad.min-saude.pt
O aconselhamento telefônico funciona todos os dias, das 10h às 18h.
LATAM:
Jugadores Anónimos
www.jugadoresanonimos.org
Teléfono: 670 691 513
oficina@jugadoresanonimos.org
Juego Responsable – Argentina
www.juegoresponsable.com.ar
Superintendencia de Casinos de Juegos – Chile
www.scj.cl/juego-responsable
Juega Bien – Colombia
Juegabien.co
Juego Responsable – Perú
Japan:
GamCare
www.gamcare.org.uk
0808 8020 133
BeGambleAware
www.begambleaware.org
0808 8020 133
Sweden:
Stödlinjen.se
www.stodlinjen.se
020-81 91 00
A “Welcome Bonus” is a promotional offer provided by online casinos to new players who sign up and make their first deposit. The bonus is usually a sum of money or free spins that can be used to play various casino games.
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A free casino bonus is an incentive offered by online casinos to attract new players or retain existing ones. It is a type of promotion that offers players a specific amount of money or free spins to play casino games without having to make a deposit. These bonuses come in various forms, including no deposit bonuses, welcome bonuses, loyalty bonuses, and free spins. Players can use the bonus to try out different games and potentially win real money without risking their own funds. However, these bonuses often come with terms and conditions, such as wagering requirements and game restrictions, that players need to be aware of before claiming them.
When accepting a bonus, you are actually required to meet certain wagering requirements before requesting any withdrawals. Wagering works as follows – you accept a 100% bonus and proceed to make a 100 EUR deposit, which gives you 200 EUR to play with. In this particular example, let’s pretend that the wagering requirement is 40x. This means that you will have to play for a total of 4000 EUR before the wagering is cleared (100 EUR x 40 = 4000 EUR).
A casino license is a legal authorization granted by a regulatory body that allows an online casino to operate legally within a specific jurisdiction. Obtaining a casino license involves meeting certain requirements, such as having secure and fair gaming software, implementing responsible gambling policies, and having sufficient financial resources to cover player payouts. The license is typically issued for a specified period, and the casino must renew it regularly to maintain its legality. The primary purpose of a casino license is to protect players from fraudulent or unethical operators and to ensure that the casino operates fairly and transparently.
Slots refer to online casino games that involve spinning reels with various symbols. The objective is to match the symbols on the reels to win a payout. Slots come in different themes, such as adventure, fruit, animals, and movies. They are typically easy to play, making them popular among online casino players. Some slots also come with bonus features such as free spins, multipliers, and wilds, which can increase the chances of winning.
In an online casino, “scatter” is a term used to describe a symbol that triggers a bonus feature or free spins. Unlike other symbols, the scatter does not have to appear on a specific payline or in a specific position to trigger the bonus. Instead, it can appear anywhere on the reels and still activate the bonus feature. The more scatter symbols that appear on the reels, the higher the chances of triggering the bonus feature.
“Wild” in online casino refers to a symbol or card that can be used to substitute for any other card or symbol in a game, increasing the chances of winning. It is commonly used in slot machines and video poker games. For instance, if a player gets two matching symbols and a wild symbol on a payline, the wild symbol can be used to complete the winning combination. Different games may have different rules for how the wild symbol functions.
Free spins are a type of bonus that online casinos offer to players, allowing them to play a certain number of spins on a slot machine without having to pay for them. These free spins are often given as a reward to new players when they sign up, as well as to existing players as part of promotions or loyalty programs. The winnings from free spins are usually subject to wagering requirements, meaning that players need to bet the amount won a certain number of times before they can withdraw the money. Free spins are a popular way for online casinos to attract and retain players, and they can be a fun and exciting way to try out new games and potentially win big prizes.
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In online casino gaming, variance or volatility refers to the level of risk involved in a particular game. A high variance game has a higher risk and potential for big wins but also a higher likelihood of losing streaks. On the other hand, a low variance game has a lower risk and offers more consistent, but smaller wins.
Players may choose to play high or low variance games based on their personal risk tolerance and playing style. It is important to understand the variance of a game before playing to make informed decisions and manage one’s bankroll effectively.